Spa Policies at Jon Chelle's Day Spa & Salon in Rocky Mount, NC
Services
Welcome to Jon Chelle's Day Spa & Salon, the ultimate destination for luxurious spa experiences and alternative and natural medicine treatments in Rocky Mount, NC. From soothing massages and invigorating facials to rejuvenating body treatments, our skilled therapists are dedicated to providing you with a blissful escape from the stresses of daily life.
Our Commitment to Your Spa Experience
At Reiki Rebirth, we prioritize your comfort, relaxation, and well-being. To ensure a seamless and enjoyable visit, we have established comprehensive spa policies that outline our procedures, booking guidelines, cancellation policies, and more. Please take a moment to familiarize yourself with our policies before your visit.
Booking and Reservations
Booking an appointment at Jon Chelle's Day Spa & Salon is quick and convenient. You can reserve your preferred time slot by calling our friendly receptionists or using our online booking system. We recommend booking in advance to secure your spot and guarantee availability.
To make your booking process easier, we request that you provide us with your contact information, including your name, phone number, and email address. Our team will keep your details confidential, ensuring your privacy.
Cancellation and Rescheduling
We understand that sometimes unexpected circumstances may arise, leading to the need for cancellations or rescheduling. If you find yourself unable to make your scheduled appointment, please let us know at least 24 hours in advance.
Failure to cancel or reschedule within the specified timeframe may result in a fee. We value your business, and our goal is to provide exceptional service to all clients, so your cooperation in adhering to our cancellation policies is greatly appreciated.
If you arrive late for your appointment, please understand that we may need to shorten your treatment time to accommodate other scheduled clients. Arriving on time ensures you receive the full benefits of your chosen spa experience.
Arrival and Check-in
To maximize your relaxation and fully enjoy your time at Jon Chelle's Day Spa & Salon, we recommend arriving at least 15 minutes before your scheduled appointment. This allows you to check-in, complete any necessary forms, and unwind in our serene waiting area.
During check-in, our friendly receptionists will guide you through the process, answer any questions you may have, and ensure all necessary details are updated in our system. If it's your first visit, we will provide you with an orientation to familiarize you with our facilities and services.
Spa Etiquette
To maintain a harmonious spa environment, we kindly request that all guests respect the following etiquette:
- Keep noise to a minimum to promote tranquility for all guests.
- Turn off or silence your electronic devices to enhance the peaceful ambiance.
- Avoid bringing outside food and beverages unless it's part of a particular treatment or special request.
- Refrain from smoking on the premises to ensure a clean and fresh atmosphere.
- Communicate any preferences or concerns to your therapist for a customized experience.
- Wear appropriate attire provided by the spa for certain treatments to ensure optimal comfort and safety.
Frequently Asked Questions (FAQs)
As a leading spa and wellness center in Rocky Mount, NC, we understand that you may have questions about our services, treatments, and policies. Here are some frequently asked questions:
- 1. How early should I arrive for my appointment?
- We recommend arriving at least 15 minutes before your scheduled appointment to check-in, complete any necessary forms, and begin your relaxation journey.
- 2. What should I wear during my spa treatment?
- For most spa treatments, we provide comfortable robes, towels, and slippers. However, certain treatments may require specific attire, which will be provided by our spa. Our team will guide you accordingly to ensure your utmost comfort.
- 3. Can I request a specific therapist for my treatment?
- While we strive to accommodate your preferences, the availability of therapists may vary. Please inform us of your preference when making your booking, and we will do our best to accommodate your request.
- 4. What if I have any medical conditions or allergies?
- To provide you with a safe and tailored experience, we request that you inform us of any medical conditions, allergies, or sensitivities when booking your appointment. Our therapists will then assess and customize your treatment accordingly.
- 5. How can I purchase gift cards for your spa?
- We offer gift cards that make the perfect present for your loved ones. You can purchase them directly from our spa or through our website. Gift cards are valid for a specified period and can be used towards any of our services.
Contact Us
If you have any further questions or concerns about our spa policies, treatments, or any other inquiries, our dedicated team is ready to assist you. You can reach us via phone, email, or by visiting our spa in Rocky Mount, NC. We look forward to helping you achieve ultimate relaxation and well-being.
Visit Jon Chelle's Day Spa & Salon – Reiki Rebirth today for an unforgettable spa experience that will rejuvenate your mind, body, and soul.
